Replenishment + Buy 3, Gift 1 Free FAQs (23)

Your first No-Brainer Replenishment order will be charged on the day you set it up. All subsequent No-Brainer Replenishments will be charged on Fridays, based on your original order date and the frequency chosen. So, if you place you an order and setup your No-Brainer Replenishment on Wednesday, September 20 and select a 4 week frequency, your next order will ship on Friday, October 18.

The Customer is welcome to setup multiple No-Brainer Replenishment orders, or they can always edit their existing No-Brainer Replenishment order to have an earlier processing date.

Currently there is not a report in your Willing Beauty Central to see your Customers and Crush Insiders’ NBR orders, but you can see their past orders by clicking on the My PV report under the Commissions menu in Willing Beauty Central.  Orders shown there will indicate if they are No-Brainer Replenishment or one-time. We hope to add a report that shows upcoming NBR so you can better serve your Customers soon!

In your Willing Beauty Central, you may see orders submitted by your Customers and Crush Insiders by clicking on the My PV report under the Commissions menu in Willing Beauty Central.  Orders shown there will indicate if they are No-Brainer Replenishment or one-time.

Yes. Customers will be responsible for tax and shipping at checkout.  If they set up an order for a No-Brainer Replenishment at the time they redeem the Gift 1 Free code, they will receive $5 Standard shipping. All other orders will be charged $7.95 for Standard shipping (or $12.95 for HI/AK/APO/P.O. Box) or they are welcome to upgrade to 2 day or overnight shipping at the appropriate rates based on their location.

No, only one type of promotion/reward can be redeemed per order.

Yes all items on the order are covered by the 100% Happiness Guarantee, however if Free Gift items are returned, the Free Gift code will not be re-issued and has no cash value, nor will it be exchanged for another product.

A No-Brainer Replenishment (NBR) is an easy way to order and receive your favorite Willing Beauty products before you run out, without ever having to think about it!  It also gives you discounted shipping and instant 30% savings on regimens!  Prices in a Beauty Advisor’s order may fluctuate based on whether they are members of Willing Hearts Club.

All No-Brainer Replenishments (NBR) will ship for just $5 and receive an instant 30% savings on regimens! PLUS, enjoy a free gift in the second (2nd) replenishment order of a regimen. Unique packaging and other delightful features come with regimens on replenishment – these are not guaranteed or according to a specific schedule, but rather nice surprises!

Place an order for your favorite product(s) and select how often you wish to receive them (every 4, 6 or 8 weeks) during checkout, and that’s it, you’re all setup! Your credit card will be charged accordingly and products will arrive at your door just when you want them. Set it and forget it! But of course, you can always edit the product(s) in your order and change your delivery date or frequency in your account online – no need to call!

You may change or cancel your No-Brainer Replenishment order in your account any time, up to the day before the scheduled processing date at 11:59 p.m. Central Time (CT).

Of course!  If you are ever unhappy with any items ordered, please contact us for a full refund. The Care Team can be reached at 866-600-7525.

You can earn free product with our Buy 3, Gift 1 Free program! Order three (3) of any item(s) or regimen, and you will have the opportunity to share the item or regimen with a friend or family member so they may try it for FREE – they will only need to pay tax and shipping.

You may order three (3) of any item or regimen in one (1) order, or over the course of many No-Brainer Replenishment orders – and shortly after you purchase the third of any item, you’ll see a “gift to give” available in your Willing Beauty Central.

Click here to view more information on our Buy 3, Gift 1 Free FAQs.

Under the Rewards menu, you will see “Buy 3, Gift 1” and once on that screen, an option to email the “gift to give” in your Willing Beauty Central.

Anyone may use these Free Gift codes.  It is a great way to introduce Willing Beauty to new customers, or a new product to an existing customer. You may also gift it to yourself.


Click here to view more information on our Buy 3, Gift 1 Free FAQs.

You may upgrade shipping with your first order of products that you set up on No-Brainer Replenishment, however, all subsequent orders will ship Standard with a $5 shipping fee.

All No-Brainer Replenishments will be charged the Friday following the original order date plus frequency selected and will ship after the credit card transaction is approved.

You may update your credit card at any time in your account (Willing Beauty Central).  If your card is declined, we will attempt to run it a second time. If you do not see your order process, please give us a call at 866-600-7525 so we can try it again!

Absolutely! However, if an Insider Code was used we recommend to simply choose to push out your next delivery date to ensure you do not lose your savings. For those with Insider Codes, if you decide to cancel the No-Brainer Replenishment, your locked in price will not be available in the future.